[ the journal ]

Notes on building the AI-native web.

Playbooks on AIEO, AI integration, software, and design — written to be useful, and engineered to be the answer AI search returns.

200 articles · 12 per page

[ AIEO ]

A twelve-month AIEO plan

What to do, in what order, over a year — with the fast work first so the slow work has something to compound on.

Aug 2026·1 min read
[ AIEO ]

AIEO for a brand new site with no history

No authority, no mentions, nothing written about you. What to do in the first ninety days, in order.

Aug 2026·1 min read
[ Custom Software ]

Rewrite or refactor: telling the difference honestly

Engineers reach for the rewrite when the code is unpleasant. The honest test is whether the problem is the code or your understanding of it.

Aug 2026·2 min read
[ Custom Software ]

How to run an agency build without losing control

Written by an agency, about the client behaviours that make projects go well. The good ones want you to read this.

Aug 2026·1 min read
[ AI Employees ]

How to tell whether an AI employee is worth its seat

Deflection rate is a vanity metric. Four measurements that survive contact with a finance team.

Aug 2026·3 min read
[ AI Integration ]

Your staff are already using AI you didn’t approve

Banning it drives it underground where you can’t see it. A workable policy starts by accepting it is happening.

Aug 2026·1 min read
[ Custom Software ]

How to remove a feature nobody uses

Every unused feature costs you on every future change. Removing one is easier than teams fear and harder than they expect.

Aug 2026·1 min read
[ AI Employees ]

What after-hours coverage is actually worth

“Always on” is the headline benefit and the least examined one. How to work out whether your nights are worth staffing.

Aug 2026·1 min read
[ Websites ]

When your homepage has to serve two audiences

Buyers and existing customers want opposite things from the same page. Splitting it badly is worse than choosing.

Aug 2026·1 min read
[ Websites ]

Blog structure: categories, tags, and what to skip

Most blogs have too many taxonomies and too little structure. What a library actually needs once it passes fifty articles.

Aug 2026·1 min read
[ AIEO ]

Why your competitor gets recommended and you don’t

Four reasons a model picks someone else, in the order they’re worth fixing. None of them is that they spend more than you.

Aug 2026·4 min read
[ AI Integration ]

When not to use AI at all

A studio that sells AI integration telling you where it doesn’t belong. Five cases where a model is the wrong component.

Aug 2026·4 min read